POSITION TITLE: Admissions Clerk
Reports to: Business Service Manager
Classification: UFCW, Non-Exempt
Supervisory: none
Last Revised/Reviewed/ Approved by HR: 4/6/2021
JOB SUMMARY:
The Admissions Clerk is responsible for registration of patients presenting to the facility for emergency room; outpatient and inpatient services. This includes explanation of hospital policies, payment for services and routine patient inquiries. May include going into Emergency room to obtain information. Duties also include contacting Insurance companies by phone or fax, to inform them of admissions into the hospital. During lag times, this clerk will assist with data entry or special projects as assigned.
ESSENTIAL DUTIES:
- Admits patients to the hospital, inpatient, outpatient, and emergency room, accurately and completely in a timely manner according to the priorities listed above.
- Complete understanding of emergency situations, i.e., fire, disaster and in-house emergencies.
- Data Entry or special projects as assigned.
- Eligibility verification; medical necessity checking; collection of deposits/payments.
- Working knowledge of all departments and staff, including administrative personnel.
- Deal with all manner of public contact and inquiry.
- Keep work area neat.
- Must work closely with all departments in a helpful and courteous manner.
- Must be able to fill in for other office employees as needed.
- Must portray a professional image.
- Other duties as assigned by supervisor.
- Back up switchboard as needed.
QUALIFICATION REQUIREMENTS:
Education and License:
High School Diploma or equivalent, required.
Experience:
Hospital admitting experience, preferred.
Additional Qualifications:
- Ability to multi-task essential, with emphasis on accuracy and productivity. Demonstrate ability to use time wisely.
- Calm, professional demeanor in stressful situations.
- Good verbal communication skills.
- Must have Data entry/keyboarding skills-40 WPM.
- Working Knowledge of l0 key calculator.
WORK ENVIRONMENT:
Works indoors in an air-conditioned environment.
PHYSICAL DEMANDS:
Frequent use of computer and phone, and other standard office machines. Must be able to stand, sit, stoop, twist, kneel, reach, push, pull using proper body mechanics and move/lift varying amounts of weight to a maximum of 50 lbs.
This is a Part-Time position of 20-31 hours/week with full benefits.